Terms & Conditions
Note: All of the products on the website are UA.
1. Items can be shipped from China to most countries, reaching most countries within 10 to 17 business days, the delivery time depends on your destination or other factors(Covid-19 situation).
2. We ship with FedEx / EMS to ensure the best packaging and the fastest shipping.
3. We are not responsible for carrier delays or delays caused by holidays, meteorological conditions, customs inspections, and other circumstances beyond the control of Hypekicker.
Tracking number
After your order is placed, it will take some time to process and have the factory send the shoes downtown. After we double-check the quality and details, we will then pass the item to FedEx / EMS for shipment. Therefore, you will receive the tracking number within 5-7 days.
Return policy
1. All of our items are UA, which means that it is possible to have tiny flaws on them. Therefore, there must be a VALID quality issue to receive free returns.
2. For sizing matters or other related issues, any shipping fee that occurred during return/exchange will not be covered and will be barred by customers themselves.
3. Your item must be unused and in the same condition that you received with the original packaging.
4. Any return/exchange will have to be received and inspected by us before we can issue a refund/exchange.
5. Please contact us before returning or if you have any other issues. We would always try our best to provide you with satisfying shopping experiences.
Note
1. About Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
2. How to get tax less or free upon import
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a GIFT or SAMPLE with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the Notes when you Complete the order.